Refund Policy

Last Updated: August 21, 2026

This Refund Policy explains how refunds work for Life Compass Pro subscriptions. Please read it together with our Terms of Service.

Merchant of Record

All payments for Life Compass are processed by Paddle, our Merchant of Record. Paddle handles billing, tax, and refunds on our behalf. Refund requests are reviewed in line with Paddle's buyer terms and this policy.

Paddle Refund Policy →

Refund Eligibility

If you are not satisfied with Life Compass Pro, you may request a full refund within 14 days of your first purchase. This money-back guarantee applies once per customer, to the initial payment of your first subscription (monthly or annual). Since every new account also includes a 7-day free trial, we encourage you to fully explore Pro before paying. We reserve the right to decline refund requests that show signs of abuse, such as repeated purchase-and-refund cycles.

Renewal Payments

Renewal charges are generally non-refundable, because you can cancel at any time before the renewal date from your billing settings. If you forgot to cancel, contact us within 14 days of the renewal charge — if the subscription has not been meaningfully used during the new billing period, we will normally issue a refund as a courtesy.

Subscription Cancellation

You can cancel your subscription at any time from the billing settings. After cancellation you keep Pro access until the end of the current billing period and you will not be charged again. Cancelling does not automatically issue a refund for the current period.

How to Request a Refund

To request a refund, contact us with your account email and the approximate purchase date, or reach out to Paddle support directly. We aim to respond to all refund requests within a few business days.

Processing Time

Approved refunds are issued to your original payment method by Paddle. Depending on your bank or card issuer, it may take several business days for the refund to appear on your statement.

Contact

For refund requests or questions about this policy, contact us at:

hello@lifecmp.com